Privacy Policy

This policy explains what we collect, why, and the choices you have when you visit computesphere.com, create a ComputeSphere account, or use the platform. It applies to personal information we control as a business.

It does not cover the content you run on ComputeSphere — your code, environment variables, databases, and the data your own users send to your deployments. We process that on your behalf and under your instructions; how you handle your users’ data is governed by your agreement with us, not this policy.

Information you provide

When you create an account or contact us, we collect your name, email address, and account and billing contact details. If you submit a form on our site, we receive what you enter (for example your email and message).

Information from sign-in providers

If you sign in with Google, GitHub, or Microsoft, that provider shares your name, email address, and profile photo with us so we can create and secure your account. We never receive your password.

Information we collect automatically

As you use the site and platform we collect usage and device data — pages viewed, actions taken, IP address, browser, and log data — through cookies and analytics tools. See Cookies & analytics.

Customer content

We store and process the workloads, configuration, and logs you run on the platform so the service works. We do not mine this content for advertising or sell it.

We use the information above to:

• provide, operate, and improve the platform;
• bill you accurately and prevent payment fraud;
• respond to support requests and send service and account notices;
• keep the service secure and investigate abuse;
• understand how the product is used so we can make it better; and
• send product updates you’ve opted in to (you can unsubscribe anytime).

We use essential cookies to keep you signed in and the site working, and analytics tools — including Google Tag Manager and Hotjar — to understand usage and improve the experience. Analytics may include session insights such as which features are used.

You can block or delete cookies in your browser settings and opt out of analytics there. Essential cookies can’t be turned off without breaking core functionality.

We share personal information only as needed to run ComputeSphere:

• Service providers that operate the platform on our behalf — payments (Stripe), DNS & DDoS protection (Cloudflare), website analytics (Google, Hotjar), and form handling (Formspree). They may only use the data to provide their service to us. See our full list of sub-processors.
• Legal and safety — when required by law, or to protect the rights, safety, and security of ComputeSphere, our customers, or the public.
• Business transfers — if ComputeSphere is involved in a merger, acquisition, or asset sale, with notice to you.

We do not sell your personal information, and we don’t share it with data brokers.

Payments are processed by Stripe. We don’t store full card numbers — Stripe handles card data under PCI-DSS standards and shares only what we need to manage your subscription (such as the card brand, last four digits, and billing status).

When you connect a custom domain, we provision and renew SSL certificates for it so traffic to your deployment is encrypted. This involves processing the domain and related technical records.

We keep personal information for as long as your account is active or as needed to provide the service, then delete or anonymize it within a reasonable period — except where we must keep it longer to meet legal, tax, accounting, or security obligations. You can ask us to delete your account and associated data at any time (see Your privacy rights).

We protect personal information with encryption in transit and at rest, access controls, and per-environment isolation on the platform. No system is perfectly secure, but we work to keep your data safe and will notify you of a breach affecting your personal information as required by law.

ComputeSphere is based in the United States, and we process information there. If you access the service from outside the U.S., your information is transferred to and processed in the U.S. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for these transfers.

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these, email privacy@computesphere.com — we’ll verify your request and respond within the time the law allows.

U.S. state privacy rights

If you’re a U.S. resident in a state with a privacy law (such as California), you have the right to know what we collect, to access and delete it, to correct it, and to opt out of the “sale” or “sharing” of personal information. We don’t sell your personal information, and we won’t discriminate against you for exercising a right.

EEA & UK rights

If you’re in the EEA or UK, you have rights of access, rectification, erasure, portability, and objection under the GDPR, and you may lodge a complaint with your local supervisory authority. We process your data to provide the service (contract), for our legitimate interests in operating and securing it, and with your consent where required.

ComputeSphere is built for businesses and isn’t directed to children under 18, and we don’t knowingly collect their information. If you believe a child has given us personal information, contact us and we’ll delete it.

We may update this policy as the platform and the law evolve. When we make material changes, we’ll update the effective date above and, where appropriate, notify you by email or in the product before the change takes effect.

Questions about this policy or your data? Email privacy@computesphere.com or write to us at 325 N. St. Paul Street, Suite 3100, Dallas, Texas 75201, USA.