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Assistant

The console opens on the assistant. Ask about your apps in plain words, like Which services are failing? or Why did the last deploy fail?, and it answers from what's in your account.

Where it is​

  • The Assistant page is where the console opens, and it's in the sidebar. An empty chat suggests questions that fit where you are: a project, an environment, a service, or a deploy that failed.
  • The side panel opens from Assistant in the header on any other page, or with ⌘J on a Mac. It isn't on phones.
  • Search (⌘K) has an Ask the assistant… row.

What it can do​

The assistant only reads; it doesn't change your apps. It reads with your own access, so it sees what you can see in the console, in the account selected in the header. It sees which variables are set, never their values.

After an answer it may offer a shortcut, like Open logs or Open variables, that takes you to that page.

AI answers can be wrong. Check anything important before you act on it.

Your chats​

  • Chat history lists your chats by day. Search them with Search chats.
  • Delete a chat from its menu, and Undo right after if you didn't mean to. Delete all chats… removes every chat of yours and can't be undone.
  • Share with your team shares a chat with your team. Chats shared with you are under Shared with you.
  • Chats are deleted automatically after 7 to 90 days without a new message, depending on your plan.

Talk to a person​

On a chat of your own, Talk to a person asks a person from ComputeSphere support to join.

  1. Click Talk to a person. The console asks first: A person from our support team will read this conversation so far, including what the assistant found in your account. A copy is kept with your support case for up to a year, even if you delete this chat.
  2. Click Share and ask for a person. A strip above the chat shows the case, like CS-1042 · Waiting for a person.
  3. When someone joins, the chat says Jane (Support) joined the chat., and you write to them in the same box. The assistant stops answering until they leave.
  4. Close the case with Close support case. After a case is closed, Talk to a person opens a new one.

A secret key or password you type is masked before it's sent, to the assistant and to support alike.

Messages you may see​

MessageWhat it means
You've used today's assistant allowance. It resets at …Each account has a daily allowance. It resets at midnight UTC.
This conversation is too long to send. Start a new chat.Start a new chat and ask again.
Another answer is still being written. Try again when it finishes.Wait for the current answer, or stop it with Stop.
The assistant is unavailable right now. Your services aren't affected.Try again shortly. Your apps keep running.